FAQ English
- What types of transport can I use ICOCA on?
- Where can I charge ICOCA cards?
- Can I auto-charge my PiTaPa card at JR-WEST automatic ticket gates?
- Is it possible to charge an ICOCA card using a credit card?
- Is it possible to charge an ICOCA card in areas operated by other companies where ICOCA can be used?
- Can I charge (put money into) an ICOCA card using a credit card?
- What does "charging" mean?
- Where can I purchase ICOCA cards?
- What is "ICOCA"?
- I lost the ticket I bought. Is it possible to re-issue it? What happens if I find my lost ticket later?
- What kinds of credit cards do you accept?
- Can I use credit cards at JR-WEST ticket offices, ticket vending machines, green ticket-vending machines and ticket gates?
- How do I use the ticket vending machines?
- Where can I buy tickets?
- Is it possible to share a bed with my child when using a sleeper car?
- What kinds of sleeper cars are there?
- What's the difference between non-reserved and reserved seats? How about green cars, GranClass cars, and sleeper cars?
- What kind of tickets do children need?
- What type of ticket do I need to travel by train?
- What kinds of tickets are available?